Privacy Policy – SunrayHato

Effective Date: December 31, 2024

At SunrayHato, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website sunrayhato.com and make a purchase. By using our site or providing us with your personal information, you agree to the terms outlined in this policy.

1. Information We Collect

We collect different types of information to enhance your shopping experience and improve our services. The information collected falls into the following categories:

  • Personal Information:
    • When you place an order, create an account, or subscribe to our newsletter, we may collect your personal details such as your name, email address, phone number, billing and shipping address, and payment information (e.g., credit card number).
  • Non-Personal Information:
    • We also collect non-personal information, such as IP addresses, browser type, operating system, and website usage data through cookies and tracking technologies. This information helps us understand how you interact with our website and improve its functionality.

2. How We Use Your Information

The information we collect is used for several purposes, including:

  • Order Processing: To fulfill your purchase, process your payment, and deliver your products.
  • Customer Support: To provide assistance, answer inquiries, and address any issues or concerns related to your orders or products.
  • Personalization: To offer a more personalized shopping experience, such as product recommendations based on your preferences.
  • Marketing and Communications: To send promotional emails, newsletters, and other marketing communications, provided you have opted-in.
  • Website Improvement: To analyze user behavior, improve our website functionality, and ensure a smooth and efficient user experience.

3. Sharing Your Information

We are committed to keeping your personal information secure. However, we may share your data with trusted third-party service providers to fulfill certain functions, such as:

  • Payment Processors: To process payments securely.
  • Shipping Partners: To deliver your products to the specified address.
  • Email Service Providers: To send newsletters and marketing communications.

We will only share the information necessary for these third parties to perform their functions, and we ensure they comply with appropriate privacy and security standards.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

To provide a better browsing experience, we use cookies and similar tracking technologies. Cookies are small files stored on your device that help us:

  • Recognize your preferences and login details for future visits.
  • Monitor website usage and improve our site’s functionality.
  • Customize content and offers based on your interests.

You can manage cookie preferences through your browser settings. However, disabling cookies may impact your ability to use certain features on our website.

5. Data Security

We take the security of your personal information seriously. To protect your data, we use industry-standard encryption technologies (SSL) during transactions and take appropriate measures to safeguard your data from unauthorized access or disclosure.

While we make every effort to protect your information, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but will continue to implement strong safeguards to protect your data.

6. Your Rights and Choices

As a user, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Update: Correct or update your personal information.
  • Delete: Request the deletion of your personal information (subject to legal or contractual obligations).
  • Opt-Out of Marketing: You may opt-out of receiving promotional emails or newsletters at any time by clicking the unsubscribe link in the email or contacting us directly.

If you wish to exercise any of these rights, please contact us at info@sunrayhato.com.

7. Third-Party Links

Our website may contain links to third-party websites for convenience and informational purposes. Please note that we are not responsible for the content or privacy practices of these websites. We encourage you to read their privacy policies before submitting any personal information.

8. Children’s Privacy

SunrayHato does not knowingly collect personal information from individuals under the age of 13. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make updates, we will post the revised policy on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us using the information below:

Effective Date: December 31, 2024

By using our website, sunrayhato.com, and providing us with your personal information, you consent to the terms outlined in this Privacy Policy.